Below you can find the answer to some of the most common questions we get. Keep on reading!
Why choose us?
The answer to that is simple. You can use the taxi services provided by Metro Cab whether you are traveling to the airport or simply need a trip home after a night out. All of our drivers will ensure your satisfaction and are familiar with the best routes. We are a trustworthy taxi company that you can rely on whether you want to travel locally or long-distance.
How much does your cab cost, and how precisely do you quote prices?
That heavily relies on your destination and the distance covered. However, most of the time, we operate on a fixed tariff based on the anticipated duration and distance of each travel; this enables us to provide you with a quote quickly and easily. For a more detailed quote, submit an inquiry through our website.
When do I make the payment?
If you’re a private client and you only want to reserve a conventional cab service, you are able to pay at end of the trip.
How do I pay?
You can simply pay with cash.
I paid cash; may I get a receipt for that?
Yes, just keep in mind to request a receipt from your New Albany, MS driver when you reach your location.
What are your procedures regarding refunds and complaints?
We want your time with us to be as cozy and carefree as possible. However, you must get in touch with us right away if you have an issue with the cab or the driver so we can look into your grievance. Since we value maintaining our exceptional reputation, we place a high priority on client happiness.
Do you offer any discounts and specials?
Yes. We offer a 10% discount on your next ride when you leave a review.
What do I do if I accidentally leave something in your taxi?
Please get in touch with us right away and let us know what the item is, when you took the taxi, and where you ended up. We can then get in touch with our driver and ask them to look for it.
How do I cancel a reservation?
It is quite unlikely that you will be charged for a cancellation if you give adequate notice and cancel your reservation. However, before you reserve any kind of long- or short-distance taxi service, you must discuss this with us.
What services are available to me?
1. Local transportation service
2. Long-distance transportation service
3. Pick-up service
4. Drop-off service
What are your hours of operation?
Please find below a list of our working hours.
Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours
Call Metro Cab immediately at (662) 266-8800 if you have any additional inquiries or would like to reserve a taxi with our reputable taxi cab service. We provide service to New Albany, MS and the neighborhood.